Data sources are siloed across internal
and external systems and tools
Future state
Proactive & solution-oriented
Command Center with visibility across
datasets and customer feedback signals
Automated AI-flagged emerging issue
detection at its earliest warning signal
CAPA module with collaborative workflows to
track and monitor issues and countermeasures
CUSTOMER STORIES
How Axion saved millions of dollars in repair costs by linking different data sources
Situation
Exhaust valve malfunctions were causing significant downtime and
leading to catastrophic failures. Multiple failure mechanisms
are suspected.
Challenge
Without Axion, the customer had a limited view into the global impact of the issue. Additionally, the lack of visibility into all failure mechanisms hampered the ability to stop malfunctions.
Solution
Axion analyzed thousands of data points and identified two distinct issues related to the valve guide and the valve chordal, only one of which was previously identified
Axion flagged an existing troubleshooting bulletin for one failure, while the other required a new campaign that led to a design change. The entire analysis took less than two hours, and the updated design was implemented within three months for future variants.
Impact
$2.4 - 3M
savings in repair cost
"Axion’s AI linked different data sources across our systems, connecting them helped us understand the true magnitude of our issues”
- Engineering Team Leader
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